Reduce the overhead associated with managing network service tickets at scale by quickly discovering issues, troubleshooting collaboratively, and capturing subject matter problem-solving expertise as automation. Allow any operator to leverage automation to resolve any reoccurrence of the same or similar problems, improving service availability and network uptime while reducing MTTR.

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Repetitive Incidents

Close repetitive tickets faster by leveraging existing knowledge as automation.

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Impact to Critical Functions

Accelerate remediation of abnormal critical application network functions including failover and security.

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Transient Problems

Identify and resolve random complaints of slow and poor-performing applications when they occur.

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Self-Service Needs

Shift workloads left from human to machine to increase user satisfaction.

Faster Problem Diagnosis

NetBrain generates real-time maps of the vicinity and then begins diagnosing the network’s physical and logical connectivity to capture intermittent or transient problems in real-time. NetBrain automatically maps the area, executes tasks, and records the diagnosis before your technicians get involved.

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More Informed Decision Making

NetBrain auto-discovers your end-to-end hybrid network in real-time and generates a continuously updated data model through dynamic maps. Acting as a centralized database, it understands the configuration, topology, state, and condition of every aspect of the hybrid network including traditional network topologies, the datacenter, SD-WAN as well as all of the major public clouds.

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Collaborative Troubleshooting

Complex problem-solving in a hybrid network may require several subject matter experts across a handful of technology domains including NetOps, SecOps, and DevOps. By offering an informed collaboration portal, NetBrain simplifies incident response workflow and allows teams to work together in real-time, eliminating time-consuming hand-offs and escalations.

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Solve Reoccurring Problems Automatically

By capturing the steps your SMEs take and turning them into re-usable network automation units, problems can be solved once, and then whenever the same or similar problems occur, that expertise can be leveraged, dramatically reducing your resource demand and MTTR.

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Network Troubleshooting as a Team

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