Leveraging system and human knowledge, NetBrain Automation enables IT teams to quickly discover issues, and use the data behind them to automate their resolution. The power of NetBrain’s embedded no-code runbook platform allows any member of your team to collaborate in building scalable problem-solving solutions for any problem, big or small. All of this means more proactive problem resolution, with higher confidence and consistency for higher service availability and network uptime.
Challenges of Manual Incident Response
Missed data makes finding root cause impossible
Inconsistent root cause investigations impact MTTR
Lack of historical data for reference
Ticket re-assignments delay problem resolution