Network operations teams realize they need to reduce the overhead associated with managing network service tickets at scale. With a deep understanding of the network through system and human knowledge, NetBrain enables IT teams to quickly discover issues, troubleshoot collaboratively, and capture subject matter problem-solving expertise as automation. Any operator can then leverage the captured automation to resolve any reoccurrence of the same or similar problems, improving service availability and network uptime while reducing MTTR.
Integrate with 3rd-party service management tools
Get real-time contextual information
Shift from human-centric to machine-centric
Leverage automation to resolve reoccurring incidents