NetBrain PDAS’ TAF allows instantaneous response to ITSM service events, typically long before operators and engineers get involved. NetBrain TAF shifts the operational paradigm from human-centric to automation-centric while further reducing MTTR and providing significant savings at scale.
NetBrain provides out-of-the-box integration with ServiceNow and other popular ITSM solutions, via purpose built connectors or its email inquiry bot, to trigger NetBrain Network Intent Cluster to create NetBrain incident which contains a map of the topology involved and the results of its intelligently selected set of diagnostics. The results are returned to the calling ITSM ticketting system, or to the email requestor. The resulting message includes a unique incident portal URL which can be used in collaboration to furthar resolve the issue.
You can integrate NetBrain with 24×7 monitoring solutions such as Solar Winds and Splunk to provide visual documentation and a dynamic map of the vacinity of any calling event.
This seamless integration and visual representation of the problem area accelerates troubleshooting by acting as a single pane of glass.
RedHat Ansible is a popular provisioning, orchestration, and application deployment tool used commonly for provisioning and reconfiguration of server, storage and network devices. NetBrain has native support for Redhat Ansible and acts to extend its reach. Users can leverage the Runbook Ansible Task node to define and execute an Ansible playbook, perform dry runs of the procedure and record the execution results. Most Ansible users will use SCM (Source Code Management) systems, such as Git, to manage and sync with existing playbooks with the password or token authentication.
You can integrate NetBrain with data analysis and AIOps tools to enable a NetBrain user to easily present and search data from these tools, providing a more comprehensive view of problem areas.