Set up your NMS/trouble-ticketing system to trigger a NetBrain analysis as soon as an alert is received. Automatically map the path to the problematic device and collect diagnostic data at the time the incident occurred.
Automatically collect, analyze, and visualize any data with automated diagnostics. Quickly identify, for example, a speed/duplex mismatch, increasing interface errors, duplicate OSPF IDs, or misconfigured AS numbers for a BGP neighbor connection.
Simplified Escalation Handoffs
Streamline problem escalation and improve collaboration among teams by having all analytics saved inside a runbook and visualized on a map. Eliminate wasted effort of having different teams re-running the same diagnosis.
Executable Expert Know-How
Resolve more issues further upstream. Your experts may not always be available, but their know-how is. Capture their tribal knowledge as contextualized “best next steps” that can be executed automatically by anyone on any team.
Go from reactive to proactive — detect known problems before they become incidents. You can schedule NetBrain to continuously monitor for whatever problem you just resolved, to make sure it never causes trouble again.