Digitize Expert Knowledge
Eliminate over-reliance on any one person – the “Network Hero” – to solve the tough problems. Everyone on your team can digitize their particular expertise into Executable Runbook workflows (no special programming knowledge needed).
Share Troubleshooting Logs
After a problem is resolved, record your lessons learned into Executable Runbooks. No more poring through logs and text files to understand what happened last time – save all diagnostic data right inside the map.
Codify Best Practices
Codify your playbooks, scripts, design notes, textbooks, and best-practice processes into Executable Runbooks to enable anyone on any team to execute critical tasks as effectively and efficiently as possible.