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Network Troubleshooting Powered by AI for Faster Incident Resolution

NetBrain’s AI-powered network troubleshooting solution transforms how IT teams diagnose and resolve incidents. By automating diagnostics, accelerating root cause analysis, and orchestrating remediation workflows, it reduces mean time to repair (MTTR) and improves overall network reliability across complex hybrid infrastructures.

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Network Troubleshooting Powered by AI for Faster Incident Resolution

Automation + AI-Powered Diagnosis

Summarize Automation for Every Incident

Map-Based No-Code Auto-Diagnosis and Remediation

Enable machine auto-diagnosis of known problems from any map or path. Utilize our network troubleshooting tools to drastically reduce your Mean Time To Repair (MTTR) and improve your Mean Time to Identify (MTTI). Implement NetBrain's diagnostic tools for the speedy identification of issues and remediate known problems with the touch of a button.

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Auto-Close Tickets to Reduce Human Touch

Human errors can be significant in network outages. Minimize human intervention and reduce the number of false positives and noisy monitoring events, which become tickets that can inundate your network. Leverage NetBrain's Next-Gen platform to run tests at regular intervals. Automatically close non-actionable tickets for more efficient monitoring and resolution.

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AI Bot to Enhance Troubleshooting Workflows

Take advantage of AI Bot to facilitate incident response for L1 operators. Enable operations teams to ask diagnostic questions and troubleshoot using natural language for input and output. Eliminate time-consuming hand-offs and escalations and streamline your network's troubleshooting workflow using NetBrain's dynamic maps and innovative platform.

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Conduct Automated Post-Mortem Network-Wide Assessment

After auto-diagnosing any incident and finding the root cause, apply that automated check network-wide to find all potential similar problems that could be a "ticking time bomb" waiting to cause an outage.

Assess Network for Same Root Cause

Maximize NetBrain's network troubleshooting solutions to trigger shareable incident summary dashboards. Leverage our technology to conduct automated monitoring, efficiently summarize data and quickly remediate network problems.

Summarize Automation for Every Incident
Map-Based No-Code Auto-Diagnosis and Remediation
Auto-Close Tickets to Reduce Human Touch
AI Bot to Enhance Troubleshooting Workflows

For any ticket, automatically search for similar network problems and get an early warning.

Conduct Automated Post-Mortem Network-Wide Assessment
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2,500 Enterprises
 
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“ This platform helped us with the creation of workflows and, since is no-code, it doesn't require programming. So we can focus on just setting up our workflows. Our main benefits from this tool is that provides network validation, diagrams, and if there is a problem, we can diagnose or troubleshoot it.”

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Frequently Asked Questions

What is AI-powered network troubleshooting?

AI-powered network troubleshooting uses artificial intelligence to automate diagnostics, identify root causes, analyze historical ticket data, and guide remediation workflows. It significantly reduces manual investigation time and improves incident response.

How does NetBrain improve troubleshooting efficiency?

NetBrain automates key troubleshooting steps, visualizes network paths, and uses generative AI (genAI) to pinpoint root causes quickly and accelerate remediation. It enables IT teams to resolve incidents faster and reduce network downtime.

Can this solution work across hybrid network environments?

Yes. NetBrain provides visibility and automation across on-premises and multi-cloud networks, enabling consistent troubleshooting and diagnostics across hybrid infrastructures.

How does AI help reduce MTTR?

AI automates repetitive diagnostic tasks, correlates telemetry data, and recommends remediation actions in real time. This accelerates incident resolution and reduces mean time to repair.

How does NetBrain compare to legacy systems?

Unlike Itential, which focuses on workflow automation without AI-driven troubleshooting, NetBrain combines AI-powered diagnostics, root cause analysis, and compliance validation. This delivers faster incident resolution and deeper operational intelligence.