Apr 15, 2025
Increased momentum, driven by technical innovation, customer focus, and a successful channel program, positions the company for a strong 2025.
BURLINGTON, Mass., April 15, 2025
Gartner’s strategic planning research states that, “AI agents will be implemented in 60% of all IT operations tools by 2028, which is an increase from fewer than 5% at the end of 2024.”
This latest release in NetBrain’s Next-Gen 12 unlocks more AI-driven innovations to boost real-time observability and continuous network assessment. With a strong foundation of its live digital twin and new AI insights, enterprises can auto-discover devices and intents, build automations faster, and take advantage of industry-wide outage knowledge for a more resilient network.
“Integrating advanced network automation, with the power of new AI insights, into businesses’ IT environment helps their teams accomplish more with greater speed and efficiency,” said Song Pang, Chief Technology Officer at NetBrain. “It’s incredibly rewarding to see organizations transform their manual workflows and gain proactive observability to accelerate their outcomes.”
Further unmatched innovations include:
- Continuous Assessment with Knowledge Library
Enhances auto-discovery capabilities for network devices and intents while the expanded Golden Engineering Studio adds a new Golden Assessment Library, providing pre-built templates of industry-wide knowledge from Cisco (Business Critical Service) and other trusted partners. These ready-to-use assessments – with customizable no-code creation options – enable organizations to leverage industry-wide best practices, real-time CVE visibility, and outage, breach, and change learnings to deliver actionable insights to protect their networks. - AI-Powered Network Insights
Combines Automation Insight (centralized automation console) and AI Insight (LLM+RAG-powered queries) as NetBrain Insight to deliver contextual, network-specific answers: from root-cause diagnostics to compliance and security validation – automating thousands of tasks in seconds. - Next-Gen Runbooks
Packages intent-based policies, CLI, network maps, AI insights, and documentation into containerized troubleshooting and change automated workflow templates – enabling one-click deployment and auto-remediation capabilities for complex network operations. - Kubernetes Support & Cloud-Native Expansion
Adds native Kubernetes discovery, topology mapping, and E2E path analysis alongside Azure Route Server support for hybrid environments.
NetBrain has also introduced the NetBrain Playground—a secure and fully customizable test environment that enables organizations to evaluate the capabilities of its no-code automation platform using their own network data, including the ability to generate a tailored network assessment in minutes.
Human error remains the leading cause of network outages, while NetBrain customers currently experience, on average, a 70% reduction in manual tasks across all mapping, troubleshooting, change, and assessment workflows in their live digital twin.
In addition, proven successes from Fortune 100 customers include:
- Helping a major airline reduce its first response time by 50% and ticket volume by 65% by automatically resolving and closing tickets.
- Saving a multi-national conglomerate 16,000 troubleshooting hours in a year on approximately 63,000 tickets by automating a series of routine diagnostic tests.
- Saving network managers at a leading North American EV manufacturer 10 to 20 hours per week of troubleshooting time.
The company was featured in multiple research pieces from Gartner and Enterprise Management Associates (EMA) on network automation, including the 2024 Hype Cycles for Enterprise Networking, I&O Automation, and Data Center Infrastructure Technologies.
In addition to analyst recognition, NetBrain also received strong recognition for its channel program in 2025, winning multiple awards from the Channel Reseller Network (CRN). The company was also honored with an SC Award for “Best Continuous Threat Exposure Management Solution”. NetBrain plans to showcase its expanding range of security use cases at RSA 2025 (Booth #1951).
Now in its 3rd decade of customer-centric innovation, the company is accelerating its growth across multiple teams in 2025, hiring dozens of automation engineers as it continues its mission to empower network heroes across the globe.
NetBrain credits its rapid growth in network automation and observability to rising demand from IT and security teams looking to eliminate manual troubleshooting, streamline change management, and prevent recurring outages—all while maximizing existing investments.
To support this increased market interest and customer growth, NetBrain welcomed the following experienced leaders to its global team:
- Chief Financial Officer, Raj Lakhani
- Chief Marketing Officer, Ryan Couch
- General Counsel, Greg Baden
- Global VP of Services, David Mann
In late 2024, NetBrain held its inaugural user conference, NetBrain LIVE, to accelerate innovation across the enterprise landscape. An outgrowth of NetBrain’s regional training program, which trained over a thousand engineers in 30 cities in 2024, NetBrain LIVE hosted IT practitioners from over 70 companies over three days. The event was a resounding success, reflecting a clear and increasing demand for network automation skills worldwide.
About NetBrain Technologies
NetBrain, since 2004, pioneers network automation, empowering IT teams with no-code and AI. Its Next-Gen platform shifts from reactive visibility to proactive observability. Automating troubleshooting and change management, it boosts efficiency, reduces errors, and provides insights. Powered by a Digital Twin and intent-based automation, NetBrain scales automation and simplifies adoption. NetBrain is in use by more than one-third of the Fortune 500 and is headquartered in Burlington, Massachusetts, with locations in Munich, Germany; Toronto, Canada; Hyderabad, India and Beijing, China. For more information, please visit www.netbrain.com.
NetBrain and the NetBrain logo are trademarks or registered trademarks of NetBrain Technologies, Inc.
Media Contact:
Austin Williams
Voxus PR for SpecterOps