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Transform Network Operational Processes for Digital Success

by Mark Harris Jul 10, 2023

In today’s rapidly evolving digital landscape, businesses rely heavily on their network infrastructure to drive operations, deliver services, and enable growth. However, it’s surprising to learn that the operational processes needed to keep these critical networks running haven’t changed significantly in over 25 years. Manual resolution of network issues based on individual knowledge and experience persists, hindering efficiency, scalability, and overall digital transformation. To overcome these challenges and achieve true digital success, organizations must prioritize the transformation of their network operational processes through automation and embrace modernization in their approach. Transforming network operational processes is crucial to ensure agility, optimize performance, enhance security, and reduce costs in the rapidly changing digital landscape.

True successful transformation goes beyond implementing new technologies; it requires effective management of the network at scale. Neglecting to transform operational processes alongside technical advancements can lead to a range of challenges that impact business performance, security, and costs. By incorporating readily available no-code automation into their NetOps plan, enterprises can address these challenges head-on and pave the way for a more efficient and agile network infrastructure.

To kickstart the transformation journey, organizations must first identify the changes taking place in network technology and understand their implications in terms of complexity and scale. Traditional processes that were suitable for smaller and less complex networks may no longer deliver acceptable results in today’s dynamic environment. It is crucial to evaluate and adapt operational processes to meet the demands of modern networks.

Smarter change management is vital in this process. Once changes in network technology have been identified, the next step is to assess their impact on the entire enterprise. This includes understanding how the changes have affected application performance, security, and costs. By having a comprehensive view of these impacts, organizations can make informed decisions and ensure smooth transitions during technology upgrades and network changes.

Another critical step in the transformation process is the development of new operational troubleshooting processes based on the proven expertise already available internally. This represents an opportunity to capture and leverage the knowledge and best practices of experienced network professionals. By automating these best practices through no-code solutions, enterprises can streamline their troubleshooting processes and reduce reliance on manual, time-consuming tasks. This not only improves operational efficiency but also enables scalability as the network grows.

Additionally, a renewed focus on preventing failures before they impact production services is essential. While reactive troubleshooting has its place, proactive verification of operating conditions and design compliance can help identify potential issues and mitigate them before they cause significant disruptions. By implementing automated checks and monitoring systems, organizations can proactively ensure that their network infrastructure operates optimally, delivering reliable and high-performing services.

Operational transformation requires a realization that it is necessary to adapt. It’s not enough to transform only applications and supporting technologies. Many IT professionals readily admit that their network engineering teams are running beyond reasonable capacity, overwhelmed with service network incident reports. This leaves little time for strategic thinking and can result in disappointing Mean Time to Repair (MTTR) response times. Some larger enterprises even face an overwhelming number of network service requests per month. To alleviate these challenges, no-code network automation becomes a valuable ally. It leverages the existing knowledge and expertise of subject matter experts, making it executable and scalable. By creating a defendable change management process that understands the impacts of change on the business and network services, enterprises can ensure smooth operations, continuous improvement, and proactive problem detection.

By focusing on no-code network automation, enterprises can embark on a transformative journey towards digital success. By optimizing network operational processes, organizations can achieve improved performance, enhanced security, and reduced costs in their network infrastructure. Don’t let outdated processes hold you back—embrace operational transformation and unlock the full potential of your digital network.

In conclusion, the transformation of network operational processes is essential for organizations to thrive in the digital era. By incorporating no-code automation into the NetOps plan, enterprises can streamline operations, improve agility, and deliver enhanced services to meet the evolving demands of their digital infrastructure. Embrace the power of operational transformation and position your organization for digital success.