If you’ve been in enterprise IT over the last several years, you’ve probably heard a lot of buzz surrounding the concept of “low-code” and “no-code” development. These innovations don’t mean that coding languages are never used or needed — it means that the codebase is abstracted into templated models that a non-technical person can use to build an application or a process.
While low-code and no-code network automation technologies have proliferated in the business application space, they are just starting to scratch the surface of what they can achieve in the IT operations space, particularly for network operations.
Network automation uses software to automatically manage and control routine network tasks like updating firewalls, configuring routers and monitoring performance. Rather than relying on completing these tasks manually, automation allows network teams to execute complex workflows across thousands of devices in a fraction of the time.
Automated diagnostics and real-time monitoring help to:
In short, network automation allows for more agile, reliable, and scalable network operations.
No-code network automation takes these advantages one step further by enabling IT teams to execute and manage automation workflows without writing a single line of code. Instead of using custom code or complex scripting, teams can create and deploy automation through intuitive, visual workflows, making it faster and easier than ever to scale automation across the entire organization.
By removing the barrier of programming, no-code automation makes it possible for any IT team, regardless of coding expertise, to implement more robust monitoring and respond to network events in real time.
Unlike traditional manual network management, which is time-consuming to maintain, no-code network automation gives you a drag-and-drop interface that makes running IT networks smoother because it:
Rather than wasting hours fixing repeat issues, you can spend that time innovating.
Regardless of specific use cases, no-code network automation solves the same problem. It untethers the building of solutions from a small, overworked group of professional developers, empowering non-technical business users to build enterprise-grade applications and processes.
No-code tech achieves these advantages through visual interfaces that don’t require knowledge of coding languages or scripting, and it’s becoming mainstream at a critical moment.
Rising service demands and shrinking IT headcount mean that traditional troubleshooting can’t keep up, and without automation, enterprise networking issues still require manual resolution.
Low-code and no-code technologies have led to the rise of the “citizen developer,” someone who can take their understanding of a business objective and use a no-code network automation template to build an application or process to meet it. Gartner’s research indicates that 41% of non-IT employees do some form of traditional IT work and are generating a lot of momentum for the no-code network automation movement.
No-code network automation and citizen development have not been as common in network operations teams. The ability to automate common troubleshooting tickets and management tasks is largely dependent on finding Python and Ansible-fluent engineers. And every time Python or Ansible is used for any task, the result becomes a hardwired “scripted” solution to a specific problem on a particular device.
With thousands of service tasks occurring per month, those brute-force approaches, even if possible, simply do not scale. This brute-force, hardwired approach also leads to problems when those authors move on to other roles or when they leave the company or retire. When one or all of the above happen, organizations find themselves unable to meet the mission-critical network needs of the business. Consequently, outcomes suffer.
The demands on the hybrid network are not decreasing over time. In fact, both the scale and scope of digital infrastructures continue to increase for every organization as business transformation and related mergers and acquisitions continue. To provide the type of network experience enterprise users require to ensure business outcomes, network troubleshooting and problem resolution must be automated. To scale automation in the face of skill shortages, network operations teams must embrace no-code development.
Fortunately, there is a way forward with no-code network automation for network operations. Today, you can deploy NetBrain Next-Gen to provide scalable service ticket acceleration and address more than 95% of all network tickets. With NetBrain Next-Gen, ticket MTTR can be reduced by 75% or more by eliminating the tedium and preliminary diagnosis and by applying your SME’s best-proven solutions that have previously been captured and made available across the organization.
NetBrain Next-Gen provides the industry’s leading no-code network automation platform for the automation of network operations. Regardless of the combination of network equipment and vendors or the volume of network tickets, NetBrain Next-Gen’s intelligent automation platform democratizes network automation, allowing your entire IT team to collaborate for the fastest resolution of all types of network tickets and tasks.
It’s easy for your IT teams can start scaling network automation with NetBrain’s no-code automation platform. Build visual workflows by leveraging a user-friendly map for more effective data visualization.
Want to experience automated troubleshooting in real time and see how no-code automation can transform your network operations? Request a demo today to see NetBrain in action.