Integrate intent-based automation and AI into IT Operations workflows and bridge the gap between human expertise and network complexity at scale. By feeding human knowledge back into our turnkey Next-Gen platform, NetBrain enables proactive assessment and holistic observability, empowering IT operations teams to streamline troubleshooting and change workflows to enhance network resilience.
“Shift Left” ITOps Workflows with Agentic AI Powered Automation
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Fusion of AI and Automation for NetOps
By integrating automation and AI into your NetOps workflows, you can seamlessly ‘Shift Left’ operations to enhance efficiency and responsiveness. Streamlining your operations allows your team to focus on higher-level strategic initiatives.
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Agentic AI Combining Speed and Intelligence
NetBrain’s Agentic AI acts as an autonomous digital network engineer, using intent-based automation to diagnose issues, execute fixes, and document workflows—all through natural language commands. It continuously learns from network data and human expertise to accelerate troubleshooting and enforce security policies across hybrid environments—so you get answers, not just data.
Powered by Intent-driven AI, the Next-Gen platform combines three expert agents that work together like a team of PhDs to deliver smarter, faster, and more accurate results.
The Reader
Absorbs your knowledge (docs, guidelines, best practices) to act like a trained expert.
The Orchestrator
Deciphers intent from millions of data points to trigger the right automation.
The Summarizer
Cuts through noise, delivering only the insights that matter.
Not all tasks need the same intelligence. NetBrain’s AI adapts to you—serving as a tool, an assistant, or an expert when you need it.
- Tool: Like a ruler or scissors, so you can work faster on simple, repetitive tasks.
- Assistant: Your collaborative co-pilot that listens, learns, and enhances your work—without replacing human judgment.
- Expert: Smarter than humans, leveraging millions of learned intents to solve complex problems and deliver breakthrough insights.


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Elevate Network Operations with AI Assistants
1. AI Insights: Your Proactive Network Analyst
- Allows you to ask questions and solves problems happing in your network
- allows you to discover root causes and check reachability with Co-Pilot (example: Ping L2 neighbor, detect policy change, recommends rollback of ACL rule)
- delivers insight (example: “Checkout traffic is being intermittently blocked by updated ACL on PA-FW01. Rule added yesterday at 11:23 AM blocks port 443 under certain conditions.”)
- powered by a large automation pool from default insight database
Use Cases for AI Insight
- Diagnose why R1 interface e0/1 is down or determine why host 10.10.234.1 is unreachable.
- Investigate why R10 BGP neighbor 20.20.20.1 is down or identify the cause of Application XYZ running slow.
- Verify multicast configurations by checking multicasting 239.0.0.1 or assess the health of site BCD.
- Ensure compliance by asking, “Is R10 NIST-compliant?” or review recent changes with, “Does R10 have any config changes last week?”
- Validate configurations by checking configuration rules for R10 or assess security risks with, “Does any device in the map have a CVE vulnerability?”
2. AI Co-Pilot: Your Action-Oriented Assistant
- Allows you to query network data and get answers about your network
- Executes Commands Based on Requests
(examples: Draw a Path, run an intent, create dashboard) - Delivers action (example: Rollback ACL rule)
- Powered by a small manually created pool of automation
Use Cases for AI Co-Pilot
- Inventory & Data Lookup
IP Lookup
DNS Lookup ( translate a DNS name to an IP)
Neighbor Lookup (L2, L3, IPv6)
Digital Twin Database Lookup
Automation Data Table Lookup - Troubleshooting
Issue CLI Command and analyze results
Execute Network Intent for scheduled or immediate action
Run steps to troubleshoot BGP on a core router
Check the uptime of all devices and draw on mapped devices
Check all devices on map for logs with the word “error” and summarize results
Check Config Drift by Device on devices on the map and summarize results in a table form by device and result - Security
Investigate for software vulnerabilities in my network, map the devices, and list the software versions
Assess the Network Observability for CVE Security on mapped devices
For CVE Security Output = NI results on mapped devices and observability dashboard - Change
Pre-change: Run show IP route summary on mapped devices
Save output (exclude Replicates/Overhead/Memory/NHRP/internal) for post-change comparison. - Assess
Issue “show version” command on mapped devices, find uptime, version, reboot reason
Draw result output on a map
Print results in a tabular format
Highlight any device that has rebooted in the last 24 hours - Mapping
Get device details from mapped devices
Check and summarize QoS drops on the mapped devices
Draw device, note, arrow on map with the output data

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Benefits of Network Automation with NetBrain Agentic AI

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Shift Left Your Network Operations Workflows
By adopting “Shift Left” methodologies, organizations can proactively tackle challenges in troubleshooting and change management, enabling automated workflows.
- Troubleshooting – AI-driven ticket triggered auto-diagnosis execution and result generation
- Change – Auto-remediation for change with pre-built runbooks
- Observability – Enforce network with past outages observability dashboard with alerting

Machine
NetBrain Automation + AI
- Ticket creation
- Map creation
- Auto-diagnose known incidents
- Auto-close tickets
- Auto-prioritize tickets
- Dashboard creation
Operator
NetBrain Automation + AI
- Use AI to leverage self-service troubleshooting automation
- Post learnings in a collaboration portal for escalations
- Transfer knowledge efficiently between shifts
L1 Engineer
NetBrain Automation + AI
- Use Runbooks and maps to troubleshoot problems
- Use a collaboration portal for escalations
- Leverage Incident dashboards
- Expedite daily pre-checks, checks, & post-checks
L2 Engineer
NetBrain Automation + AI
- Leverage Incident dashboards for incident records
- Use a collaboration portal
- Leverage AI to troubleshoot complex problems faster
- Leverage AI to create custom reports