AIOPS

AIOps for Automated Network Operations and Observability

NetBrain’s AIOps solution uses a powerful combination of Agentic AI and Generative AI to transform network operations from reactive troubleshooting to proactive outage prevention. Our Agentic AI autonomously executes accelerates root cause analysis and remediation, while our GenAI interprets complex data into plain-English insights., This integrated approach accelerates root cause analysis, streamlines change management across hybrid environments, and lays the foundation for self-healing networks — helping IT teams resolve incidents faster and maintain ultimate reliability.

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How NetBrain’s Agentic AI and GenAI Work Together

Unlike solutions that offer only generic AI insights, NetBrain’s power comes from the specialized collaboration between two forms of AI:

Our Agentic AI is the ‘Action Engine.’

It autonomously executes tasks based on real-time network data. Think of it as a team of expert NetOps engineers working at machine speed.

Our Generative AI is the ‘Interpretation Engine.’

It grounds its analysis in your specific network context using a RAG architecture. It translates complex data into plain-English insights and explanations.

Together, they form a closed-loop system:

The Agentic AI acts on the network (running commands, triggering remediations), and the GenAI interprets the results, explains what happened, and guides the next action. This creates a truly intelligent, self-driving network operations platform.

Automate Operational Workflows with AIOps

NetBrain’s Artificial Intelligence for IT Operations (AIOps) tools use Agentic AI and GenAI, big data analytics, and machine learning (ML) technology to automate and enhance critical IT operations. By analyzing vast amounts of data, AIOps can identify patterns, detect anomalies, and automate responses to issues, ensuring optimal efficiency and minimal downtime.

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Key Benefits of AIOps

Real-time Insights

By automatically analyzing real-time data, AIOps can detect system anomalies early, conduct root-cause analysis, and proactively resolve network issues before they escalate.

Improved Observability

Improved network visibility gives teams a comprehensive view of IT environments, allowing them to monitor health and performance, make informed decisions, and collaborate more efficiently.

Enhanced Operational Efficiency

By automating routine tasks and processes, AIOps reduces the manual workload on IT teams and prevents repetitive troubleshooting.

The Future of AIOps: From Automation to Autonomy

NetBrain offers distinct capabilities within our AIOps platform to automate and scale key operational workflows, including  assisted diagnosis automation, observability, auto-remediation, and change automation. These key features elevate network operations by reducing reliance on manual diagnostics, preventing outages and performance degradation, and ensuring consistent, error-free network changes.

AI-Assisted Diagnosis Automation

Unlock the power of intelligent diagnosis at machine speed with the AI Bot and AI Insight, which autonomously analyze hundreds of automation results to pinpoint root causes.. Type your diagnosis question and let the AI Bot interpret your intent using a large language model (LLM). “Shift Left” troubleshooting workloads means L1 engineers can assist with L2 engineers’ work, while automation and AI can assist with L1 work. AI Insight automatically queries and analyzes hundreds of automation results across your network—from Golden Configs and CLI outputs to real-time performance intents—to provide a summarized root cause analysis. This allows L1 engineers to resolve complex issues, dramatically reducing escalations and MTTR.

Providing the earlier-stage teams with these AIOps tools allows them to handle more complex problems quickly and efficiently. Plus, the Bot will reason and act to effortlessly generate maps, documentation, and observability dashboards, dramatically reducing human touch, escalations, and MTTR.

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AI-Assisted Documentation & Reporting

Close the loop on every network incident and change with automated documentation. AI Document instantly summarizes all network activities from a runbook or intent, creating a comprehensive record of what was diagnosed, what actions were taken, and why. This creates an always-up-to-date knowledge base, simplifies compliance reporting, and allows you to refine the output using simple natural language instructions.

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AI-Assisted Hybrid Network Observability & Auto-Remediation

How long do you spend on network assessments each year, and do they cover your entire network? How useful are they after a couple of months?

NetBrain’s Observability & Auto-Remediation solutions prevent outages by automating your assessment process making it continuous. Gain real-time insights through intuitive network-wide summary observability dashboards that monitor automation across your entire network. Our proactive tools help you quickly address issues as they emerge, ensuring optimal performance. Make network management proactive with customized security, applications, and compliance observability.

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Frequently Asked Questions

What is AIOps in network operations?

AIOps (Artificial Intelligence for IT Operations) uses artificial intelligence and machine learning to automate network visibility, diagnosis, remediation, and change management. It transforms manual workflows into proactive, automated operations.

How does NetBrain’s AIOps solution work?

NetBrain uses a combination of Generative AI and Agentic AI through a RAG (Retrieval-Augmented Generation) architecture that autonomously detects anomalies, executes commands, runs diagnostics, identifies root causes, and orchestrates remediation to reduce downtime. The GenAI, powered by a RAG architecture grounded in your network data, then interprets the results, identifies root causes, and explains everything in plain English. This means the platform doesn’t just give you answers—it takes action.

How do NetBrain's Agentic AI and Generative AI work together?

NetBrain’s platform leverages a powerful, collaborative AI architecture. Agentic AI acts as the autonomous action engine, executing commands, running diagnostics, and orchestrating remediation workflows. Generative AI, grounded in your network data via a RAG architecture, then interprets the results, identifies root causes, and explains everything in clear, actionable language. This creates a continuous loop of action and understanding, moving far beyond simple chatbots to deliver a truly self-operating network.

What is Agentic NetOps and how is it different from AIOps?

While AIOps uses AI to analyze data and provide insights, Agentic NetOps represents the next evolution: AI that can autonomously act on those insights. NetBrain’s Agentic NetOps platform goes beyond dashboards and alerts. It uses Agentic AI to execute commands, run diagnostics, orchestrate remediation, and validate changes—essentially performing the work of a NetOps engineer. This shifts the role of IT teams from manual executors to strategic overseers of an autonomous system.

How does NetBrain help with network documentation and compliance reporting?

Manually documenting network changes and troubleshooting sessions is time-consuming and error prone. NetBrain’s AI Document automates this process. It passively generates detailed summaries of all network activities, including triggered automations and diagnosis sessions, providing ready-to-use documents for audits, knowledge transfer, and compliance checks right out of the box.

What are the benefits of using AIOps for network troubleshooting?

AIOps accelerates incident response, reduces mean time to repair (MTTR), and helps prevent outages before they occur. It also improves operational efficiency by automating repetitive tasks and scaling expertise.

Can AIOps help with hybrid and multi-cloud environments?

Yes. NetBrain’s AIOps platform provides end-to-end observability and automated troubleshooting across hybrid and multi-cloud networks, giving IT teams visibility and control over complex infrastructures.

How does NetBrain compare to legacy systems?

Unlike Itential, which focuses mainly on workflow orchestration, NetBrain’s AIOps solution combines AI-driven diagnostics with automated remediation. Compared to traditional monitoring tools, NetBrain delivers predictive intelligence and faster root cause resolution.