Automate IT Troubleshooting

The cycle of alert, triage, escalation, manual diagnosis, and remediation is a legacy—and costly—operational model. The solution to break it lies in unifying digital twin, intent-based automation, and agentic AI technologies to automate network troubleshooting at scale.

Cut MTTR by 50% or More. Resolve Hundreds of Issues at Once.

AI-based Ticket Analysis

Analyzes and classifies your past network incidents using AI to help you learn from past incidents to diagnose future ones.

Event-Triggered Automation

ServiceNow or other ITSMs automatically trigger NetBrain to generate a map, and AI orchestrates automation to diagnose the problem.

Interactive Diagnosis

AI assists engineers in diagnosing issues by reasoning to find the corresponding Runbook, interpreting the diagnosis, and summarizes the results.

 

 

Automate Manual, Mundane Troubleshooting Workflows

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Automate Diagnosis and Remediation with AI

 

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Minimize Incident Durations & Repetitive Tickets

Shift Left troubleshooting from engineer to machine by automatically triggering ticket diagnosis and filtering out non-actionable (noisy alerts) tickets.

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Integrate with Your ITSM System

Automatically trigger problem diagnosis the instant a service ticket is generated using network information from the service ticket automatically.

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Troubleshoot Hybrid-Cloud Application Paths

Discover hop-by-hop hybrid-cloud application paths automatically. Assess traffic-forwarding characteristics across subnets, VPCs and VNets, firewalls, networking services, etc.

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Make Troubleshooting Efficient with AI

AI-assisted diagnosis puts engineers in control and empowers end users to experience automation through collaboration.

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View Summaries of Automation Activities

Collaborate through interactive per-incident summary observability dashboards. Drill down into areas of concern and open maps and decision trees.

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Prove Network Innocence

Instantly automate triage of every network incident and prove whether it's the network. View color-coded diagnostics right on the live network map.

 

 

Trusted by Top Customers

“NetBrain streamlines troubleshooting by efficiently resolving A-B path issues, eliminating the manual tracking of paths from hub to hub, and saving an estimated 80% of the time typically required for such tasks.”

Mahmoud Elgebaly
Data Center Solutions Architect

See NetBrain in Action

Take a deeper look at how NetBrain’s AI-powered automation solves real NetOps and IT challenges—built by network engineers, for network engineers.

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