R12.1-JA-2025June05

Create Chatbot in Full Editor

In the full editor, power users can create a chatbot with an advanced and complex troubleshooting flow using a combination of NI nodes, NIT nodes, ADT nodes, condition nodes, and prompt nodes. Follow the steps to create a bot in the full editor:

Information Note:  A PA license is required so the network intent can be executed when end users use the chatbot.
  1. Choose either of the methods to create a chatbot:
    • Click the start menu , select Intent-Based AutomationChatbot Manager, and click +Add Bot
      Information Note: Accessing the Chatbot Manager requires the Chatbot Management privilege enabled in the System Privilege. 
                 These roles by default have the Chatbot Management privilege: Domain Admin, Power User, and Engineer.
    • Click  from the task bar and select New Bot.
  2. In the Create Bot window, enter the Bot Name.
  3. Select Blank Canvas as the method. Click Create.
  4. (If created from the task bar) In the Success window, click Open Editor to open the full editor.

  5. Based on different use cases,
    1. Define the basic settings
    2. Build up the automation flow with the following nodes and customize their output:
      1. Network intent(NI) Node
      2. Network Intent Template(NIT) Node
      3. Automation Data Table (ADT) Node
      4. Condition Node
      5. Prompt Node
  6. Modify the settings based on your need:
     
    • Allow users to manage and publish sessions: Turn on this option to enable end users to publish sessions and share them with others.
    • Allow users to view bot flowchart: Turn on this option to enable end users to see the flow chart when inputting show flowchart as a built-in command.
    • Max number of executable intents on last ADT node: When an ADT node is the last node in the chatbot, it supports numerous (1-50) intents to execute.  You can set the maximum allowed number of intents. The default number is 5. 
  7. Enable and share the chatbot with end users.


See also: