R12.1-JA-2025June05
Create Chatbot in Full Editor
In the full editor, power users can create a chatbot with an advanced and complex troubleshooting flow using a combination of NI nodes, NIT nodes, ADT nodes, condition nodes, and prompt nodes. Follow the steps to create a bot in the full editor:
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Note: A PA license is required so the network intent can be executed when end users use the chatbot. |
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Choose either of the methods to create a chatbot:
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Click the start menu
, select Intent-Based Automation> Chatbot Manager, and click +Add Bot.
Note: Accessing the Chatbot Manager requires the Chatbot Management privilege enabled in the System Privilege.
These roles by default have the Chatbot Management privilege: Domain Admin, Power User, and Engineer. -
Click
from the task bar and select New Bot.
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Click the start menu
- In the Create Bot window, enter the Bot Name.
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Select Blank Canvas as the method. Click Create.
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(If created from the task bar) In the Success window, click Open Editor to open the full editor.
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Based on different use cases,
- Define the basic settings
- Build up the automation flow with the following nodes and customize their output:
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Modify the settings based on your need:
- Allow users to manage and publish sessions: Turn on this option to enable end users to publish sessions and share them with others.
- Allow users to view bot flowchart: Turn on this option to enable end users to see the flow chart when inputting show flowchart as a built-in command.
- Max number of executable intents on last ADT node: When an ADT node is the last node in the chatbot, it supports numerous (1-50) intents to execute. You can set the maximum allowed number of intents. The default number is 5.
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Enable and share the chatbot with end users.
See also: