Setup Triggered Automation

Follow the steps to configure TAF to trigger diagnosis from the IT system:

1. Define Integrated IT System
2. Define Incident Type to Classify Different Tickets 
3. Define Triggered Diagnosis
   

   Note: The execution logs can be viewed in View Triggered Diagnosis Log.

NetworkBrain supports triggered diagnosis from external IT systems integrated with NetworkBrain, such as ServiceNow, Splunk, BMC Remedy. NetworkBrain also supports diagnosis triggered by Email.

• Set Up and Configuring ServiceNow App 3.0
• Define Self-Service
• Define Email Trigger
• NetworkBrain Automation Bot for Microsoft Teams