R12.1-JA-2025June05

Define Triggered Diagnosis

You can install a Network Intent (NI), Network Intent Cluster (NIC), Network Intent Template (NIT), or Automation Data Table (ADT) for an Incident Type. The installed NI, NIC and ADT can be run automatically (triggered diagnosis) in response to the incoming API call or displayed in Incident Pane for the user to execute manually (Self-Service). Follow-up triggered diagnosis can be defined for each triggered diagnosis to run four types of intents (intent, intent template, intent cluster and ADT Intents).  

The diagnosis results and NI status codes are shown in Incident Pane, dashboard (open dashboard from incident pane), and the Integrated IT system.
For both virtual incident type and incoming incident type. You can install different types of diagnosis. 

Where to Start

To define a triggered diagnosis:

  1. Click  and select Triggered Automation Manager.
      
  2. Click Triggered Automation tab and then choose +Add Triggered Diagnosis.

  3. In right pane of the Configure Triggered Automation window, define the settings for triggered diagnosis.


Setup Triggered Diagnosis by Email Define Basic Settings of Triggered Diagnosis