R12.1-JA-2025June05

Viewing Triggered Diagnosis Log

To view the triggered diagnosis log:

  1. Click and select Triggered Automation Manager. 
  2. Navigate to the Diagnosis Log pane. By default, logs of all triggered Diagnoses are listed.
  3. Filter the diagnosis by the time range and status.  

The diagnosis :  

  • Auto trigger diagnosis by the Integrated IT systems
  • Manually triggered Diagnosis from the Integrated IT systems
  • Manually triggered maps from the Integrated IT systems
  • Manually triggered Diagnosis from NetworkBrain Incident Portal

Each task has the following fields:

  • Triggered Task ID
  • Source: integrated IT system, NetworkBrain, or Incident Portal
  • Category: the Integrated IT system category or empty if it is from NetworkBrain Incident.
  • Triggered time.
  • The tasks status: Pending, Running, Finished, aborted, or Failed.
  • Incident type: can be none if no Incident type is matched.
  • Incident ID: none if no Incident is matched.  
  • Matched diagnosis count: the number of diagnoses triggered by this task.
  • Log: view the execution log of this task.