View AI Results on the AI Insight Tab

Prerequisites: Ensure the automations are enabled in the Insight Manager.

On the AI Insight tab, you can send a query related to the current domain to the LLM.

1. Enter or select a prompt. The published prompts are available to select.
2. Click Build Insight.
3. View the result and summary generated by the LLM.
     
   • Sub-questions: The prompt is broken down into sub-questions based on a knowledge document or the LLM's reasoning. The LLM will generate answers for each sub-question and may include reference links to intents or knowledge documents.
      
     
   • Summary: The summary of the findings.
4. You can type in a follow-up question or click New Insight to reset the LLM’s context and start a new question.
   • After starting a new insight, users can input their question as an initial prompt. LLM will search for data within resources defined/enabled in Insight Manager.
   • When receiving a follow-up question, the LLM will search for data based on the context of the initial answer. 

See also:

• More Operations
• Manage Knowledge