View AI Results on the AI Insight Tab

Prerequisites: Ensure the automations are enabled in the Insight Manager.

On the AI Insight tab, you can send a query related to the current domain to the LLM.

1. Start a new insight. You can either manually enter a prompt or select one.

   

   1. Enter a prompt.
   2. Select a prompt. The published or saved prompts are available to select.
2. Click Build Insight.
3. View the result and summary generated by the LLM, which includes sub-questions and summary.

   

   • Sub-questions: The prompt is broken down into sub-questions based on a knowledge document or the LLM's reasoning. The LLM will generate answers for each sub-question and may include reference links to intents or knowledge documents.

                

   • Summary: The summary of the findings.
4. You can type in a follow-up question or click New Insight to reset the LLM’s context and start a new question.
   • After starting a new insight, users can input their question as an initial prompt. LLM will search for data within resources defined/enabled in Insight Manager.
   • When receiving a follow-up question, the LLM will search for data based on the context of the initial answer.