A sign-up user cannot log into the system until the request is approved by the system administrator. The system administrator will receive a notification email if there are any registration applications.

Tip: Check Email Server Settings if you cannot receive notification emails.

1.Click the link in the notification email to log into System Management page.

2.In the System Management page, select the User Accounts tab. Users who submitted their sign-up applications are listed.

3.Point to the target applicant and click Approve. The Edit User page opens with the information of the applicant.

Tip: To reject an application, point to the target applicant and click Reject. Then enter the reason for the rejection and click Submit. A rejection email will be sent to the applicant.

4.Assign tenant access to the applicant and configure advanced settings for the applicant. See Creating User Accounts for details.

5.Click Submit. A Welcome email will be sent to the applicant.

6.A confirmation dialog box prompts asking if you want to add the email domain to the whitelist. Click Yes to add it to the whitelist. See Configuring Email Domain White List for more details.

 

See also:

▪Signing Up

▪Logging into System Management Page