You can install an Network Intent (NI) or Network Intent Cluster (NIC) for an Incident Type. The installed NI and NIC can be run automatically (triggered diagnosis) by the incoming API call or displayed in Incident Pane for the user to execute manually (self-service).

The diagnosis results and NI status codes are shown in Incident Pane and the Integrated IT system.

There are two types of triggered diagnosis:

• Static Diagnosis

• Dynamic Diagnosis