R12 Publication-2025July16

Analyze Cisco Support Information Data

NetBrain has created an integration compatible with NetBrain Integration 10.1 (or newer) that enables NetBrain users to overlay Cisco SNTC information on NetBrain maps.
With this integration, NetBrain first runs the plugin and saves the data in the platform. The SNTC information can be displayed on the map as well. NetBrain also defines a group of alert thresholds and generates alerts when the data hits the thresholds.

Cisco Coverage Summary

Overlay Cisco Coverage Summary on Map

  1. Open a runbook, click   to add an action.
  2. Select Run Qapp.
  3. Select Cisco Support Assessment>Cisco Coverage Summary.

  4. Click OK.
  5. On the Cisco Coverage Summary pane, click Run.

Highlight Coverage Expiring Devices on the Map

Alerts

Alerts to Show users when devices and modules warranty ended or end in the near future.

Cisco EoX HW

Overlay Cisco EoX HW on Map

  1. Open a runbook, click   to add an action.
  2. Select Run Qapp.
  3. Select Cisco Support Assessment>Cisco EoX HW.

  4. Click OK.
  5. Check the Dates on which the EoX analysis will be applied to.
  6. Click Run.

Highlight EoX in Designated Days ahead on the Map

Alerts

Alerts on expired devices or modules EoX date.

Cisco Software Suggestions 

Overlay Cisco Software Suggestions on Map

  1. Open a runbook, click   to add an action.
  2. Select Run Qapp.
  3. Select Cisco Support Assessment>Cisco Software Suggestions.

  4. Click OK.
  5. Click Run.
     

Highlight Upgrade Recommended Devices on the Map

 

Alerts

Alert to show users devices with upgrade recommendations.
 

Cisco Case Bug RMA 

Overlay Cisco Case Bug RMA on Map

  1. Open a runbook, click   to add an action.
  2. Select Run Qapp.
  3. Select Cisco Support Assessment>Cisco Case Bug RMA.

  4. Click OK.
  5. Click Run.

Schedule Cisco Support Information Plugin Run Cisco Support Assessment Qapps