R12.1-JA-2025June05

Manage Chatbot

Click the start menu  and select Intent-Based Automation Chatbot Manager.

You can manage bots in the Chatbot Manager.

View Mode

  • Browse and view existing bot user flows
  • Save as, import, or export a bot
  • Delete, rename, or move the bot to different folders
  • Enable/disable a bot
  • Check the usage of the bot.

Edit Mode

In the Chatbot Manager, click Edit.

  • Lock/unlock a bot with  to avoid unauthorized modification. 
  • Control which user roles can access this bot, and whether to allow the session feature and show flowchart command in the end user chat console interface.