R12.1-JA-2025June05

Email Notification

The following actions will trigger the NetworkBrain system to send emails or NetworkBrain system notifications to the relevant users.

ActionEmail/NetworkBrain System Notification Receiver
Invite

The user who is invited

Information Note: The invited user will receive the email even if the email notification function has not been enabled.
@

The user who is mentioned

Information Note: The mentioned user will receive the email even if the email notification function has not been enabled.
Join/leave IncidentIncident members
Remove userIncident members
Close/open incidentIncident members
Add/remove mapIncident members

Whether to send email notifications to incident members is also configurable.

Information Note: The profile users of the incident portal will receive emails in the above situations, whether the email notification function is enabled or not.