The collaboration session of an incident allows you to post messages for any findings, add relevant maps and devices, and invite more colleagues to join the incident.

1.Open an incident from the Quick Access toolbar.

2.Collaborate with others through the Collaboration Session.

Collaboration Session

Collaboration Session is the main location for you to share your perspective, add maps and devices related to troubleshooting, and invite others to join an incident.

The four key elements of an incident are as follows: Messages, Maps, Diagnosis, and Members.

                Messages                                                    Maps

                  Diagnosis                                   Members