R12.1-2025Jul03
Use Chatbot to Execute Automation
End users can interact with chatbots defined by power users to diagnose network issues without help from a human agent.
- Two ways to launch the bot:
- From the desktop, select
from the taskbar.
- Receive the bot URL and open it in a web browser, then login to the bot with the NetBrain or portal credentials and start to interact with it.
Each chatbot has its unique URL. For example, http://192.168.31.46/bot/10000g.
- From the desktop, select
- View the welcome page, which includes the chatbot purpose defined by the power user. Click START to go to the chat console.
- Start interacting with the bot.
# Operations Details 1 Click the button to follow the conversation flow.
You can also enter the button name in the input box. 2 Select from the drop-down list to interactively provide input.
Depending on the power user's configuration, you will make a single selection, or multiple selections.
Note:
-You can enter the input in the drop-down box directly if the bot owner enables this option.
-The custom input for devices is case-sensitive.
3 Enter input data or built-in commands in the input box.
4 You can view previous sessions and start a new session at any time.
Every chat session will be saved automatically.
5 Publish the current session with important findings to others for collaboration.
- View the automation result in the bot.
See also: