R12.1 Project Publication-2025Dec23
Publish Prompts and Knowledge Documents
Publish the prompts and knowledge documents.
- Select ticket types and click Publish.
- On the Publish window, select the locations for the knowledge documents and AI Insight prompts.

- Click Publish.
- The knowledge documents will be published to the selected folder in Insight Manager.

- The AI Insight prompts will be published to Published Prompts.

- The knowledge documents will be published to the selected folder in Insight Manager.
See also: