R12.1 Project Publication-2025Dec23

New Free Quota System within Foundation Module

Some features controlled by the PA license are available for a free trial. A free quota is assigned to each trial feature based on the following rules:

  • If the daily trial quota is not used, the remaining quota will not be carry over to the next day.
  • The trial quota for one feature cannot be used by another. This ensures that Triggered Automation features do not consume the quota for manual diagnosis, for example, manual diagnosis via Chatbot or Self-service Diagnosis from an Incident.

For automation features controlled by PA license rules, the UI displays different labels to indicate the license status. 
The following table describes the three types of PA license labels.

No.License Status Label (full image)Label (mini label used for small spaces)Description
1PA License is Purchased.A green and white sign

Description automatically generated
  • Customer has purchased the PA license, and all features can be used without limitation.
  • For some features, the run time information will be displayed as tip information of the label.
2PA License is not purchased and no trial quota is allowed.
  • Some PA features are not allowed for daily trial, and their daily trial quota status is "Not Available", “0 quota”. 
  • Information Tip will appear to notify customer that using this feature required PA license.
3PA License is not purchased and daily trial quota is available.A close up of a logo

Description automatically generated
  • Customer is using some PA features, and these PA features require daily trial quota (the daily trial quota for such PA features is 24 per day per feature). The remaining daily trial quota or the trial quota used for the feature is displayed in tip information of the label.
Information Tip: To display the tip information, hover over or click the PA license status label.

Special PA license control rules apply to batch-run ADT or Golden Intents without a PA license in certain features. As a result, the displayed icon and its meaning are adjusted accordingly.
For more information, see PA License Rule for Batch Run ADT/Golden Intents Once in Some Features.