Intent Task Variable

Task Variable is a global variable, which can be used in the Triggered Automation Framework (TAF), auto intent, and bot. Then it can be read and written across home intent and follow-up intents. It means the system can pass information from home intent to any follow-up intents. Task variable can be used in this senaria: In the TAF flow, after receiving ticket from 3^rd party (such as ServiceNow Incident), users want to pass the ServiceNow incident ID to the follow-up intents for closing it after they do the diagnosis and don’t find any issues.