Delete Network Change

A new Privilege, Delete Network Change, has been added since R11 to allow users to delete their network change tasks and tasks created by others. Before deleting a task, the user must have this privilege in his role. This section covers the following features:

1. Adding the privilege to Delete Network Change.
2. Deleting a single Network Change from Runbook.
3. Deleting a Single Network Change from the Task bar.
4. Deleting a Network Change tasks as a batch.

Adding the privilege to Delete Network Change:

1. Log in to System Management and go to the User Accounts tab.
2. Go to the subtab Roles.
3. Right-click on the required Role Name to open and choose the option Edit.



4. A window “Add Role” will pop up. Check the Delete Network change check box to enable the privilege.

   NOTE: If ‘Delete Network Change’ is checked, ‘View Network Change’ will be checked automatically.

Deleting a single Network Change from Runbook:

1. Open the network change Runbook.

2. Click on the in the Select Action pane to open a drop-down menu.

3. Select Delete, and a confirmation pop-up window will appear.



4. Click Yes to confirm the deletion.

Deleting a Network Change from the Task bar

A network change can be deleted as a single task or batch. Users can select multiple tasks and can delete them with one click.

Deleting a Single Network Change:

1. Click the start menu , and select Incident & Change > Network Change.
2. Filter out the task using status and timeline.
3. Click on the task to open a drop-down menu.
4. Select Delete, and a confirmation pop-up window will appear.




5. Select Yes.

Deleting Network Change Tasks as a batch:

1. Click the start menu , and select Incident & Change > Network Change.
2. To select multiple tasks for deletion
• Press and hold the Shift key to select a set of items (or)
• Hold down the Ctrl key and click on the desired items to select
3. Right-click the selected tasks, and a drop-down menu with only one option, Delete, will appear.
4. Select Delete, and a confirmation pop-up window will appear.



5. Select Yes.