Setup Triggered Automation

Follow the steps to configure TAF to trigger diagnosis from the IT system:

1. Define Integrated IT System
2. Define Incident Type to Classify Different Tickets 
3. Define Triggered Diagnosis
   

   Note: The execution logs can be viewed in View Triggered Diagnosis Log.

NetBrain supports triggered diagnosis from external IT systems integrated with NetBrain, such as ServiceNow, Splunk, BMC Remedy. NetBrain also supports diagnosis triggered by Email.

• Set Up and Configuring ServiceNow App 3.0
• Define Self-Service
• Define Email Trigger
• NetBrain Automation Bot for Microsoft Teams