How to Automate the Resolution of Every Ticket

Today’s enterprises deal with 100s or 1,000s of IT tickets every day – each a reflecting network, application, or security issue that can cost businesses millions of dollars. There is no “right way” to troubleshoot, but one thing is certain – manual problem-solving does not scale.

In this webinar hosted by ONUG (Open Networking User Group), you will discover an automation architecture that leverages your team’s intelligence and big data to solve network problems at machine speed – all without coding.

What You Will Learn

1. Where network teams spend most of their time each and every day

2. The types of tickets that NetOps teams face and how much they cost

3. A troubleshooting methodology that accelerates resolution with automation

4. Why the postmortem may be the most important step to ongoing productivity

Watch Recorded Webinar (50 mins)