Resolving Unclassified Network Devices

Unclassified Network Devices refer to the devices with unidentified device types. The system uses the sysObject ID in the Vendor Model table to identify the device type. If a device's OID is not available in the Vendor Model table during discovery, the system will take it as an unclassified device. After the discovery, you can check whether there are any unclassified network devices in the Fine Tune.

To resolve these devices, complete the following steps:

1.Log in to the Domain Management page.

2.In the Domain Management page, click Fine Tune on the Start Page or select Operations > Fine Tune from the quick access toolbar.

3.On the Fine Tune tab, select Unclassified Network Devices in the left pane and all unclassified devices are listed.

1)Copy the sysObjectID for the device.

a)Right-click an unclassified device and select Properties.

b)In the Properties pane, copy the sysObjectID.

2)Add a device type to the Vendor Model table.

a)Log in to the Tenant Management page.

b)Click Operations > Multi-vendor Support > Vendor Model, and then click Add.

c)In the Add Vendor Model dialog, paste the sysObjectID, select the correct device type and vendor info, and enter the model info.

d)Enter the OIDs in the CPU OID and Memory OID fields. Leave them empty if you don’t have this information currently.

e)Click Add.

3)Repeat step 1) and 2) to add other unclassified devices if these devices have different models (sysObjectIDs).

Tip: If there are several unclassified devices with the same model (sysObjectID), you only need to add one entry to the Vendor Model table.

4.Select the unclassified devices on the Fine Tune tab, right-click them, and select Discover Selected Device(s). The Discover tab page is opened, and the selected IP addresses are auto-filled in the field.

5.Rediscover the devices. The devices are recognized with correct device types and models after the discovery is complete.

1)Select Scan IP Range to only discover the specified IPs.

2)Select one access method according to the configuration on your devices.

3)Click Network Settings to specify the proxies and credentials to be used in the discovery or keep it as default.

4)Click Start Discovery.

See also:

Device Property

Discovering Network Devices