Unbinding Perpetual License

1.Log in to the System Management page.

Note: In order to minimize the issue caused by insufficient privilege, it’s strongly recommended to use the local “admin” account to log in to the System Management page.

2.Click OK on a pop-up notification dialog.

3.Click Unbind.

4.Validate your perpetual license information and unbind it from NetBrain License Server.

1)Select Online and click Next.

2)Enter your license password and click Unbind.

3)Click Yes on a notification dialog box.

Note: If your NetBrain Web/Web API Server does not have access to the internet, you can configure a proxy server. Click the icon at the upper-right corner, select the Use a proxy server to access the internet check box and enter the required information.

Note: If your NetBrain Web/Web API Server is not allowed to access the Internet, you can unbind the license from your local machine first, and then send the unbind file to NetBrain Support Team to unbind it from NetBrain License Server.

1)Select Via Email and click Next.

2)Enter your email address and click Unbind. The netbrain.Unbind file will be generated and downloaded to your local disk.

3)Send an email to NetBrain Support Team with the file attached. NetBrain support team will help remove your license information from NetBrain License Server.