Testing the Incident Type

1.Click Test in the New Incident Type window or Edit Incident Type window.

2.In the Test Incident Type window, input the short description, number and state.

3.Click Test.

The system prints out the execution log with the following output:

• Whether the data field for this category is empty.

• The values of custom variables if they are defined.

• The matched incident type.

• Generated signature.

• Incident candidates in the time range.

• The Incident to be merged into or a new incident.

• Incident message,

• The incident message created by the Guidebook or Runbook.

• The link, View Result in Incident, to view the matched Incident in Incident Pane.