The following actions will trigger the NetBrain system to send emails or NetBrain Workstation notifications to the relevant users.

Action

Email/NetBrain Workstation Notification Receiver

Invite

The user who is invited

Note: The invited user will receive the email even if the email notification function has not been enabled.

@

The user who is mentioned

Note: The mentioned user will receive the email even if the email notification function has not been enabled.

Join/leave incident

Incident members

Remove user

Incident members

Close/open incident

Incident members

Add/remove map

Incident members

Whether to send email notifications to incident members is also configurable in the Incident Advanced Settings.

Note: The profile users of the incident portal will receive emails in the above situations no matter whether the email notification function is enabled or not.