To avoid any further dataset changes or data corruption while reinstalling MongoDB/Elasticsearch binary files or restoring MongoDB/Elasticsearch data, stop the relevant services.

1.Log in to the Windows servers where NetBrain applications are installed and stop the following services in the Task Manager.

Tip: If you have deployed a Worker Server cluster or Web API Server cluster, stop the services on each node.

Note: If the system was upgraded from the versions older than 7.1, ensure the service named proxyserverie no longer exists in the Services tab of Task Manager; otherwise follow the steps here to uninstall the Proxy Server before proceeding with the upgrade procedures.

NetBrain Component

Service Name

Web API Server

W3SVC

Web API Server

WAS

Worker Server

NetBrainWorkerServer

Front Server

NetBrainFrontServer

Task Engine

NetBrainTaskEngine

Front Server Controller

NetBrainFrontServerController

Service Monitor Agent

NetBrainAgent

Knowledge Cloud Proxy

NetBrainKCProxy