To avoid any further dataset changes or data corruption while reinstalling MongoDB/Elasticsearch binary files or restoring MongoDB/Elasticsearch data, stop the relevant services.
1.Log in to the Windows servers where NetBrain applications are installed and stop the following services in the Task Manager.
Tip: If you have deployed a Worker Server cluster or Web API Server cluster, stop the services on each node.
Note: If the system was upgraded from the versions older than 7.1, ensure the service named proxyserverie no longer exists in the Services tab of Task Manager; otherwise follow the steps here to uninstall the Proxy Server before proceeding with the upgrade procedures.
NetBrain Component |
Service Name |
Web API Server |
W3SVC |
Web API Server |
WAS |
Worker Server |
NetBrainWorkerServer |
Front Server |
NetBrainFrontServer |
Task Engine |
NetBrainTaskEngine |
Front Server Controller |
NetBrainFrontServerController |
Service Monitor Agent |
NetBrain Agent |
Knowledge Cloud Proxy |
NetBrainKCProxy |