R11.0a-March2023

Define the Triggered Condition

The triggered condition defines when this Diagnosis will be executed.

Graphical user interface, text, application

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Example: You can select Device Health Check from Virtual Incident Types. All incidents belonging to this virtual incident type can trigger associated intents to run for diagnosis or mapping.

Graphical user interface, text

Description automatically generated

  1. Select Virtual Incident Type to trigger Diagnosis.
  2. Select an incident type, such as Device Health Check.
  3. (Optional) Define the filters.
    1. Select a data field of the Incident Type
    2. Select an operator (contains, does not contain, matches, does not match, is not null)
    3. Enter a keyword

You can combine multiple simple filters with the standard Boolean AND/OR operations.