The NetBrain Triggered Automation Framework (TAF) defines interactions between the NetBrain System and the Jira Cloud ITSM solution along with the data exchanged between platforms from each incident, based upon the defined conditional criteria, to provide the operator with the needed topology views, network standards tests and automation results to help resolve the problem.

To validate that the NetBrain TAF is fully operational before exploring additional triggered diagnosis automation, this Quick Start guide will ensure the foundational element of the NetBrain TAF, known as an Incident Type, can be created and properly triggered by the Jira system.