Define the Incident Message

You can define the settings to:

• Append a message to the corresponding incident;
• (Optional) Append a recommended Guidebook or Runbook template for interactive troubleshooting.

Besides the text, you can insert data field from the category, built-in fields ({Incident Type}, {source}, {category}, and {triggered time}), and hyperlink into the message.
 

Define a label and URL before inserting a hyperlink. Besides the manual input, you can insert the data field and custom variable in both fields.