Save and Test the Intent-based Triggered Diagnosis

You can choose to test the triggered diagnosis first to make sure the settings are correct, which is not mandatory. 

1. In the Configure Triggered Diagnosis window, click OK to save the triggered diagnosis. 
   

   Note: Before testing the triggered diagnosis, you need to save it first. If you try to test an unsaved triggered diagnosis, a message will appear to notify you.

2. Click Test in the Install Intent for Diagnosis window.
3. In the Test Diagnosis window, Input the data fields to emulate the API call, and the system prints out the execution log with the following output:
   

• The results of Incident Type.
• Matched triggered Diagnosis.
• Matched NI/NIT Diagnosis.
• NI execution results if execution mode includes the execution of NI.
• The message “Created map incident message.” if the execution mode includes the Intent Map. Likewise, the map note is displayed if the corresponding option is selected.
• Incident devices if Set Incident Device option is set.
• Incident message if the option is enabled.
•  A View Result in Incident button is provided to view the Incident for this incoming call.

4. Click Close to close the Test Diagnosis window.