Share Findings to Collaborate with Others

With an incident associated, you can publish device-specific findings to the incident for collaborative troubleshooting. The content that can be published to an incident includes:

• Text Message – displayed as a message in the collaboration session and as a device note on a map (optional).
• Command Output Message – displayed as a particular type of message in the collaboration session.
• Session Log File – displayed as an attachment in the collaboration session.
• Runbook CLI Node – created for the specified device and command output.
• Runbook Free Text Node – created for the specified message. You can use this type of node to record the network change process.

Complete the following steps to share findings.

1. Click Share.
2. In the pop-up dialog, define the information that will be published to the incident.
   
   

1. Enter a brief description as a headline. You can select the Show in Map check box to make the headline displayed.
2. Enter a message.
3. Select the Create Runbook Node(s) for checkbox, and choose the content to be published from the drop-down list.

3. Click Post. In the Notification dialog, click the created map/runbook link to switch to the NetBrain System for your further operations.