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In today’s increasingly interconnected digital landscape, security and operational resilience are no longer separate domains. According to Gartner, as digital infrastructure becomes more complex, a strong alliance between Heads of Infrastructure & Operations (I&O) and Chief Information Security Officers (CISOs) is critical to sustaining business agility and cyber readiness.
“63% of CISOs cite technical debt and legacy systems as their top challenge.” — Gartner, Top 4 Head of I&O and CISO Partnership Areas, March 25, 2025
As cybersecurity threats grow more sophisticated and infrastructure environments become more dynamic, CISOs and I&O leaders are finding that their missions are not just aligned—they’re co-dependent.
Four Strategic Priorities for a Unified I&O and CISO Approach
- Cybersecurity Technology Optimization
Consolidating and aligning security tooling across ops and security isn’t just smart, it’s essential. Joint tool rationalization reduces operational gaps and overlapping spend, ensuring every security investment scales across the stack. - Ransomware Readiness by Design
Resilience is more than backup; it’s proactive defense with real-time visibility. Embedding recovery, isolation, and threat containment directly into operational workflows shortens dwell time and protects critical services. - Resilient Cloud Deployments
As infrastructure shifts to hybrid and multi-cloud, shared responsibility becomes standard. Secure-by-design cloud strategies must include joint governance around access control, configuration drift, and identity hygiene. - Technical Debt Reduction
Outdated systems are more than an ops bottleneck, they’re a liability. Aligning modernization priorities accelerates transformation while enhancing your attack surface posture.
Why This Matters Now
Whether your organization is embracing Zero Trust, aligning to the NIST Cybersecurity Framework, or operationalizing a new SIEM strategy, this research provides a strategic lens. It’s not about buying more tools—it’s about building a foundation of collaboration, shared telemetry, and orchestrated resilience.
When I&O and CISO teams work from a unified playbook, they shift from reactive firefighting to proactive risk mitigation and innovation enablement.
Get the Full Gartner Research
This report reinforces an industry-wide shift toward automation, AI-powered observability, and orchestrated recovery. If your teams are still working in parallel, now’s the time to align around a common mission—and deliver measurable impact.
For a limited time, download your complimentary copy of the Gartner report and explore areas where leaders like you can transform infrastructure and security operations into a single, strategic force.
Gartner, Top 4 Head of I&O and CISO Partnership Areas, Ron Blair, Dionisio Zumeris, 25 March 2025
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