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Why Are Network Changes So Risky?

Industry statistics reveal that 3 out of 4 network outages are caused by human changes to the network rather than hardware failure or circuit outages.  In other words, a perfect monitoring system will at best only catch 25% of network issues.  So what can we do?

Solution 1: Invest in engineering processes – Require more design reviews before changes, more testing after changes and carefully control when network changes can be made and who can make them.
Solution 2:  Invest in configuration management tools – Catch unscheduled changes and prevent similar situations from happening again.

Although most large enterprises have both solutions in place today, the problem is still largely unsolved.

Time For New Thinking

There are countless ways network changes can go wrong.  The sheer complexity of the various tasks involved demand an Integrated Solution that can combine human wisdom, computational intelligence and automation tools together.  This novel idea is the inspiration behind NetBrain’s Map-Driven Network Design environment.

There are three key-components in NetBrain’s integrated solution:

  • Design Planning With A Map-Driven Collaborative Environment
  • NetBrain automates the creation of design documentation, from Visio network diagrams to comprehensive design documents in Word.  As a result, it can greatly increase the efficiency of the human review process, which is by far the most effective way to increase design quality and reduce outages.

  • Benchmark Network Before and After Implementation
  • One of the difficulties in preventing outages from network changes is the inability to see the full effect of the change until it is too late.  Before implementing the proposed changes, a pre-change network benchmark is taken through NetBrain’s one-click benchmarking capabilities.  Unlike simple snapshots, NetBrain’s benchmarks will record multiple parameters of the network, including, but not limited to, configuration, routing and topology data.

    Benchmarking after implementation is just as important as before changes. It will allow for the next step in comparative analysis of the network to determine the effectiveness of the changes.  The easy one-click benchmarking from the map gives a constant historical record to refer back to for future design plans and troubleshooting needs.

  • Verify Impacts After Implementation Automatically
  • Every new modification will induce supplementary changes due to the ripple effect inherent with networks.  NetBrain will automatically verify the new network through comparative analysis to automatically discover changes in routing, configuration, topology, and even traffic paths right after the network changes are made.  Instead of waiting for next Monday’s outages to notify you of missing routes and change errors, you can see all the changes computed in real-time, allowing you to catch the problem or missing routes during the change window – before the outages happen.  NetBrain will leave no stone unturned, so you can be sure that your network will run smoothly.

Map-Driven Network Design

How It Works

Inside NetBrain, everything starts and ends with a SmartMap. SmartMaps are the 3rd generation network diagramming technology that allows engineers to create dynamic network diagrams on-the-fly, by leveraging an underlying data model containing Smart Objects.

To understand the map-driven network engineering environment, take a look at the following examples:

Objective: Redesign the routing between two POPs (Point of Presence) so that traffic between them goes through the core network, instead of the client network.

Network map created instantly for the proposed design
SmartMap created instantly for the proposed design

Map-Driven Network Engineering Workflow

Plan Diagram and Design

The planning process inside NetBrain for network changes may include:

  • Discovery of the portion of network to be changed, such as a data center
  • Creation of dynamic network diagrams about proposed network changes on-the-fly
  • Building new smart objects(if new devices are added), or modification of network configuration files (only if configuration such as ACL is to be changed)

For this example, the following configuration change for the NY_POP router is proposed:

Configuration change

Implementation And Benchmarking Benchmark Before Change

Once the design proposal is fully evaluated, changes are ready to be deployed.  NetBrain provides the one-click benchmark capability to document network status before network change for any part of a network directly from a Dynamic Diagram.  The data you can benchmark includes:

  • Configuration files
  • Routing tables
  • Show-command results
  • Topology
Execution Make live configuration changes with NetBrain, or other 3rd party tools.  NetBrain provides automated login capabilities to any network device it manages.
Benchmark After Change Right after the changes are executed, use Dynamic Diagrams to take another snapshot of the live network to prepare for the next step of analyzing the impacts.
Verification of New Network Comparative Analysis

What exactly has been changed in the live network? This question will be answered thoroughly in this step.  The comparative analysis of two benchmarks (before and after change) will report:

  • Configuration changes occurred
  • Routing table changes occurred
  • Traffic path changes
  • Any show-command result changes occurred
  • Topology changes occurred

Automated network design verification

Documentation Document The Entire Change Process With NetBrain, it takes minutes rather than days to document a complex change.  In fact, once the design or implementation is complete, all data is automatically saved along with the Dynamic Diagram.  If you need traditional Visio diagrams or Word formatted network documents, they are only one-click away.  See a samples design document here.
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