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Enterprise Server

Enterprise Server (ES) is the brain behind Operator Edition (OE) Workstation. Through a recurring discovery and benchmark process, it extrapolates in-depth knowledge out of a live network and provides up-to-date dynamic network documentation. Serving as the network-facing probe, it enables the client workstations to troubleshoot any part of a large network.

Enterprise Server is comprised of three components: Workspace Server (hosts the shared workspace), Network Server (benchmark and probing service) and Gateway Server (user management).  With multiple servers working together, it can scale up to a few hundred thousand network devices and millions of end systems.

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Key Features of Enterprise Server:

Shared Workspace

A shared workspace contains the data model used across all NetBrain systems – both in the client workbench and server processes. Data is stored in the Enterprise Server and replicated in each workbench. The shared workspace contains three types of data:

  • Network topology and design related data
    Such as L3/L2 topology, routing design, traffic filtering, etc. This data is periodically re-calculated based on raw data collected from the live network.
  • Historical data
    Such as historical routing tables, configuration files, etc.
  • Administrative data
    Such as credentials to access live networks

A NetBrain administrator will build the initial instance of a shared workspace from an OE Workstation. The data will then be uploaded to the Enterprise Server and updated automatically by server processes from that point on. A shared workspace is the shadow image of a live network.

Configuration and Routing Management

NetBrain Enterprise Server has built-in configuration and routing management features, including:

  • Automated collection of configuration files and routing table
  • Historical analysis of configuration files and routing table
  • Template-based auto-configuration

If a user already has a configuration management solution such as Opsware or Ciscoworks in place, NetBrain can work with such systems through its northbound API.  However, if users need to have historical routing analysis capabilities, using built-in features is recommended.

Recurring Network Benchmark

The benchmark process periodically collects data from the live network to update the shared workspace.  This process is an extension of the configuration management process in that it collects additional data to create a snapshot of an entire network.  Users can customize the time and frequency of the benchmark process.

For a large network, more network servers should be deployed to ensure the benchmark process is completed in time.

Network Re-Discovery

The network re-discovery process ensures that changes in the live network are reflected in the shared workspace.  It is a process defined by an administrator and executed from the network server.  All new devices discovered will be added to the system immediately, and un-responsive devices will be grouped together so they can be disabled by an administrator with a few clicks.

Network Proxy

Network Proxy service provides a probing point to the live network for each OE Workstation.  Enterprise Server can provide proxy for:

  • SNMP access
  • Traceroute
  • Ping
  • Telnet/SSH (non-interactive mode)

For large networks where there are a number of pockets, like DMZ and isolated network segments, deploying a few network servers will greatly enhance the troubleshooting capability for OE Workstation.

User Management

Each NetBrain user is associated with a role, where proper privileges are defined.  There are many levels of privilege available such as:

  • Virtual network access inside NetBrain
  • Live network access with non-interactive mode
  • CLI access of live devices
  • Discover and update access for the shared workspace

With this feature, enterprises may have different roles defined for design engineers, NOC engineers and consultants, conforming to the company’s security mandate.

3rd Party Integration

NetBrain’s northbound API and southbound API work with a number of existing network management systems, including:

  • IBM NetCool ticket system
  • HP Opsware configuration management system
  • CiscoWorks RME
  • Lucent Vitalnet performance management system

The benefit of 3rd party integration is the protection of an existing investment while leveraging NetBrain’s map-based automation capability.  For example, in a fully integrated environment, any NetCool alarm can drive the automated creation of a NetBrain Q-map with one click.  From the Q-map, historical performance data of vitalNet can be accessed interactively.  In the backend, Opsware or CiscoWorks’ configuration files can dynamically feed into NetBrain, without repetitive polling.

Enterprise Scalability

NetBrain is scaled to support extremely large networks with either server federation or workspace partitioning.

Server federation divides the key backend process across a series of physical servers, which can then be deployed closed to the live network or users.  Server federation can scale up to 50,000 network devices and millions of end systems per federated system.

Workspace partitioning divides a giant network into a few independent networks, each supported by a shared workspace.   Workspace partitioning can both improve performance and manageability for large networks.  In some organizations, this is also a security requirement.  For managed service providers who are managing multiple networks at the same time, this approach can evolve into a multi-tenant deployment.

Enterprise Server (ES) and Operator Edition (OE) Workstation work together to provide an enterprise-wide solution for document automation and visual troubleshooting.  As the backend, Enterprise Server is responsible for:

  • Shared Workspace
    Enterprise Server creates and updates the shared workspace, which is the data model behind all OE workstations.
  • Configuration and Routing Management
    Enterprise Server maintains its own CMDB for configuration and routing management.
  • Recurring Network Benchmark
    Enterprise Server collects data from the live network periodically and re-builds the backend data model once changes are detected.
  • Network Re-Discovery
    At a pre-defined time and frequency, the re-discovery process identifies any devices added or removed from the live network.
  • Network Proxy
    During troubleshooting, engineers may not be able to access a portion of a network directly. Enterprise Server can serve as the front end proxy for OE Workstation to execute network diagnosis, such as SNMP query, traceroute, ping and Telnet/SSH.
  • User Management
    Administrators define roles and privileges for each workstation user in the Enterprise Server.
  • 3rd Party Integration
    The northbound and southbound integration APIs enable NetBrain to integrate with existing NMS such as NetCool, Opsware and CiscoWorks.
  • Enterprise Scalability
    NetBrain supports networks with tens of thousands of network devices and millions of end systems via server grouping and workspace partitioning. For managed service providers, multi-tenant support enables one group of engineers to work on multiple customer networks.

These features are packaged into three types of server processes, which may exist in one or more physical servers.

  • Gateway Server
    For user management, server management and client software download.
  • Workspace Server
    For shared workspace creation and update.
  • Network Server
    For benchmark and proxy services across the live network. Multiple network servers may be needed for large and fragmented networks.

1. Can I purchase Enterprise Server without Operator Edition Workstation?
Enterprise Server and Operator Edition Workstation are purchased as a fully integrated solution.

2. How is Enterprise Server priced?
Enterprise Server is priced per network device. Only routers, switches, firewalls are counted as devices. PCs or IP-Phones do not count as a network device. There is no interface limitation.

3. If I have a server license for 500-node network, how many physical servers can I actually install it in?
You can distribute the 500-node license to multiple servers as long as the total device count supported by all server clusters does not exceed 500. You need to plan well as any changes will require re-installation of the entire system.

4. How does discovery work with server-based solution? Am I subject to the device count I bought for the server?
Network discovery and scheduled re-discovery is provided by Operator Edition Workstation along with Enterprise Server. Discovery process is subject to the same device count limit.

5. What is Sever Cluster? Why do we need it?
The server cluster is made up of one master enterprise server and one or multiple functional slave enterprise servers. The slave Enterprise Server can serve a single function such as network proxy. Each Master enterprise server hosts a synchronized copy of the shared workspace.

6. Can I install Enterprise Server inside a Linux machine?
The native hosting OS of Enterprise Servers is Window 2003 or 2008 Server. However you can install NetBrain’s software appliance package into a Linux machine.

7. Can I install Enterprise Server on VMware virtual servers?
Yes.

Minimum System Requirements

  • Computer processor: 2GHZ, Dual core
  • Memory: 2GB
  • Hard disk: Depends on your network size, but at least 10GB free space 
  • Operating system: Windows Server 2008, Windows Server 2003 including SP2/R2, with IIS installed

Recommended System Requirements

  • Computer processor: 2GHZ, Dual core
  • Memory: 4GB
  • Hard disk: 100 GB if the size of your network is large
  • Operating system: Windows Server 2008, Windows Server 2003 including SP2/R2, with IIS installed
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